Once a software product has been launched it’s essential to ensure continuous, secure and correct operation, which doesn’t happen by itself. So we decide together what level of service and maintenance is most appropriate for the product.
We are available to provide support for our client and to resolve urgent issues. We also keep the application infrastructure up to date. We record these arrangements in a service agreement.
For business critical software products, we offer an SLA, with guaranteed uptime and data integrity. We provide continuous monitoring and intervene proactively when problems arise.
- Ongoing maintenance
- Proactive intervention
- Continuous monitoring
- Uptime guaranteed